Chill Twisted E-Liquids

We process and ship orders as quickly as possible.

• Order Processing: 1–2 business days
• Estimated Delivery (Canada): 2–11 business days depending on location
• Local Regina, Saskatchewan deliveries: Same day delivery (business days only)
• Orders placed on weekends or holidays: ship the next business day.

Delivery times may vary due to carrier delays, weather, or peak seasons.

Tracking information will be provided once your order has shipped.

• E-liquids and hardware: products are covered by a 30-day limited warranty from the date of purchase.
• Disposable vapes and pre-filled pods: covered by a 14-day warranty from date of receiving product.
• Open E-liquids: Not eligible for warranty or exchange

Warranty applies to manufacturer defects only (not misuse, accidental damage, or normal wear) Proof of purchase is required for all warranty claims

• Due to health, safety, and sanitary regulations, we do not offer refunds or exchanges on products simply because you do not like them.
• No returns or exchanges on opened e-liquids, disposable vapes, or pre-filled pods due to taste, performance preference, or personal dissatisfaction
• All sales are final unless the product is defective and covered under our warranty policy
• We encourage customers to ask staff for recommendations before purchasing

If a product is defective, please refer to our Warranty Policy for assistance.

• Due to health, safety, and sanitary regulations, all sales are considered final.
• We do not offer refunds or exchanges on opened products, including e-liquids, disposable vapes, and pre-filled pods
• Returns are not accepted for products based on taste preference or personal dissatisfaction
• Unopened products may be eligible for exchange within 30 days of purchase at management’s discretion
• Defective products may be exchanged according to our Warranty Policy
• Proof of purchase is required for all returns or exchanges.
• We recommend speaking with our staff before purchasing to ensure you select the right product for your needs.