By placing an order on this website, you confirm that you are of legal age to purchase vaping products in your province (19+ in Saskatchewan).
We reserve the right to verify age at any time, including:
Orders may be cancelled without notice if age verification cannot be completed.
We accept:
The billing address entered at checkout must exactly match the billing address associated with your credit card. Transactions with mismatched information may be declined (AVS failure).
For fraud prevention, we reserve the right to:
To protect customers and prevent unauthorized transactions, orders may be held for manual review.
We may request:
Failure to provide requested verification may result in order cancellation and refund.
Due to health, safety, and regulatory reasons, ALL consumable products are FINAL SALE.
This includes, but is not limited to:
Opened consumables cannot be returned or exchanged once sold. Unopened items in their original sealed packaging may be eligible for exchange within 30 days of purchase, subject to inspection and approval by our team.
Unused devices may be returned within 30 days of purchase if ALL of the following conditions are met:
Approved returns are subject to a 20% restocking fee.
Shipping charges are non-refundable.
If a device is defective upon arrival:
We may offer troubleshooting, replacement, or manufacturer warranty support.
Beyond the 48 hour DOA window, hardware devices and unopened e-liquids are covered by a 30-day limited warranty from the date of purchase. Disposable vapes and prefilled pods are covered by a 14-day warranty from the date you receive the product. Defects reported after the applicable warranty period may be referred directly to the manufacturer.
The following are not covered as defects:
Many devices include a manufacturer warranty handled directly by the manufacturer.
Warranty terms vary by brand. We will assist with contact information when available but are not responsible for manufacturer decisions.
Refunds are issued only after returned items are received and inspected.
If approved:
If you have not received your refund:
If the issue persists, contact info@vapingtheway.ca.
Exchanges are provided only for defective items where replacement stock is available.
We do not exchange items due to:
Orders cannot be cancelled once shipped.
If your order has not yet shipped, contact us immediately. Cancellation requests are not guaranteed.
Customers are responsible for providing accurate shipping information.
We are not responsible for delays caused by carriers, weather, or incorrect addresses.
If a package is returned due to incorrect information:
Customers are responsible for return shipping unless the item is confirmed defective.
Return shipping costs are non-refundable.
For items over $75.00, we strongly recommend using:
We cannot guarantee receipt of returned items.
Return address:
1414C Lorne St
Regina, SK S4R 2K4
Canada
If an order was marked as a gift and shipped directly to the recipient:
Otherwise, refunds are issued to the original purchaser.
Vaping products are intended for adult use only.
By purchasing, you acknowledge that:
We reserve the right to refuse service, cancel orders, or limit sales at our sole discretion where permitted by law.
Reach us by email at info@vapingtheway.ca or by phone at (306) 206-1827.
Featured Article
Vaping the Way is one of Saskatchewan’s leading vape shops, started out of a single location in 2014. After merging with another company in 2015, they expanded into a rapidly growing multi-store business. According to General Manager Kevin Millama, “things are getting better, year over year, month over month.” Powering it all? Lightspeed POS, and the deep data within.
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